A start-up logistics company with a quality offering in a crowded marketplace, Urban Service approached me to design their brand identity, URL and business stationary. With trust, efficiency and excellent customer service at the core of their offering, I set about thoroughly investigating and testing how we could develop branding that would convey these values.

From brand identity to online user experience, I made sure that every touchpoint drove a booking. We informed potential customers of Urban Service’s industry credentials, made them aware of other services they could use such as storage and waste clearance Рand most importantly, built trust that Urban Service could perform the job quickly, cost effectively and with minimum disruption.

Client: Urban Service Ltd

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